To support delivery of our services, HiO AI Inc. (“HiO”, “We”, “Our”) engages and uses data processors with access to certain customer data (each, a "Sub-processor"). This page provides important information about the identity, location and role of each Sub-processor.
List of Sub-processors
HiO uses the following Sub-processors to host customer data, provide infrastructure supporting the delivery of the services, perform other service functions, and deliver some or all of the services provided to a customer.
Each entry below lists the entity name, sub-processing activities, and hosting country:
- Microsoft Azure — Infra, LLM — United States
- Amazon Bedrock — Infra, LLM — United States
- GCP (Google Cloud Platform) — Infra, LLM — United States
- LangSmith — LLM — United States
- Sentry.io — Monitoring — United State
- FullStory — Analytics — United States
- HiO AI Ltd. — Provision of the services and support — Israel
Updates
As our business grows and evolves, the Sub-processors we engage may also change.
In case you would like to register to get updated about notifications of new Sub-processors of HiO, please send an email with your details and with the subject SUBSCRIPTION TO SUB-PROCESSOR NOTIFICATION, to support@hio.ai, and you will get updated if something changes.