Boutique owner reviewing AI-suggested replies on her phone

Your AI partner for small business

Take care of customers like only you can.

hio replies to every DM, comment, and email, and acts on the patterns you don't have time to see.

Your social & support team for when your team is...you.

Wherever customers reach out, they hear back in your voice. All you do is approve.

hio surfaces three high-value leads — Potential sale, Ready to buy, Hot conversation

Knows your customers

Recalls their past orders, questions, and brand preferences, no matter the channel.

A small-business owner replies to Jeniffer Pitt on his phone

Knows your products

Syncs live pricing, inventory, and smart substitutes from Shopify and Wix.

AI drafts a response to Chloe Lagerfeld in seconds

Knows your voice

Learns from your website, past replies, and every edit you make to get smarter every day.

Customer service for small business

Show up for every customer. Even when you can't be there.

  • Instagram, Facebook, WhatsApp, and email all land in one spot. No more switching apps.
  • The moment a message arrives, hio drafts the reply in your voice. One tap to approve. Sent.
  • hio prioritizes messages by urgency: the angry customer or regular's DM rise to the top.
  • Works like you do. On iPhone, Android, or desktop. Between clients, orders, and bookings.
AI-generated responses with a human in the loop
Polaroid stack of three customer leads — Sarah's products, Jen's facial appointment, and a bestseller cream — with Urgent / Lead / $1200 chips on the front card.
Brand voice and business knowledge

Sounds like you. Smart like you, too.

  • Learns from every reply and every edit you make, for replies that pass the "did I write that?" test.
  • Up to speed before you log in. hio scans your website and past conversations for products, policies, and tone.
  • Sync with Shopify & Wix for live pricing, inventory, and product knowledge in every reply.
  • Don't lose sales to "we don't have that." hio suggests the closest match by ingredients or use case.
Easy to start. Built for customer loyalty.

More partner than platform.

  • No AI expertise required or automations to set up. Just connect your accounts and hio gets to work.
  • You stay in control, always. Approve any reply in one click, or edit before it sends.
  • You care more than a chatbot. So do we. hio matches mood and moment with judgment.
  • Keep them coming back. hio remembers every order, appointment, complaint.
Starts free, scales with you

Plugged into your customers. Trained on your business.

Instagram
Facebook
Call
Gmail
Outlook
SMS
Google review
Messenger
Whatsapp
Wix
Tiktok
Shopify
Yelp
Telegram
Word press
You’re hired. hio’s response is so much better than what I would have responded from the car on the way to my son’s baseball game.

Heidi DavisFounder + Co-Creator, Kingdom Come Home

Live in minutes. Working before your next DM.

Disgram showing HiO connected to Instagram, Facebook, Gmail, TikTok, Whatsapp, Facebook Messenger, and Outlook

  1. Connect

    Plug in every channel and tool. hio picks up your products, policies, and how you write from day one.

  2. hio drafts

    A customer reaches out. hio drafts the reply in your voice, with your business knowledge built in.

  3. One tap to approve

    Control is always in your hands, and hio gets smarter from every message.

Be one of the first to try hio.

No card required. We'll let you know when we launch.