The front desk who never clocks out
HiO answers the text, DM, or comment, books the appointment, and follows up after, so nothing slips while you're with a customer.
No credit card required.
Knows your business.
Ready from day one
Learns your services, products, pricing, and policies right away.
Remembers every customer
Recalls their history, last visit, or last order, and preferences.
No setup required
Connect your socials, website, and email, and HiO handles the rest.
You’re in control
Every message and reply waits for your review before it sends.
Covers every conversation
Every channel in one place
Drafts replies to every text, DM, and comment, ready to send.
Manages bookings
Sends booking links or availability while you’re on the go
Handles changes
Helps a customer reschedule or cancel, with your policies in mind
Answers anything
Knows your hours, your industry, and that customer's history well enough to actually help.
Covers every conversation
Every channel in one place
Drafts replies to every text, DM, and comment, ready to send.
Manages bookings
Sends booking links or availability while you’re on the go
Handles changes
Helps a customer reschedule or cancel, with your policies in mind
Answers anything
Knows your hours, your industry, and that customer's history well enough to actually help.
Catches what you’d miss
Spots rising demand
Flags when a lot of customers ask about the same service or item.
Flags who's slipping
Turns cart left behind or a regular who hasn't booked recently into an opportunity
Suggests outreach
Spots a quiet customer or slow stretch and drafts a message to reach out.
Catches patterns
Notices when several customers raise the same complaint so you can catch it before it costs you.
Plugged into your business.
Learns more every day.
Instagram
Facebook
Wix
Gmail
OutlookLive in minutes, working before you finish your coffee.
Connect
Plug in your channels and tools. HiO learns your business and industry, no setup or training required.
HiO gets to work
Answering customer messages, sharing business insights, and flagging opportunities to grow, all without being asked.
Approve and go
Every reply, every post, every suggestion. Send it, build it, or tweak it. Nothing goes out without your say.
"When customers reach out, I’m slow to respond… and not well said because I'm rushing on my phone. HiO helps me capture those people."
Questions about your receptionist
Can HiO answer texts and DMs for my business?
Yes. HiO drafts a reply to every text, DM, and comment, then waits for your approval before it sends.
Can HiO book appointments for customers?
HiO sends the customer a booking link, and helps with a reschedule or cancellation if they need to change plans.
How does HiO know what to tell my customers?
HiO learns your services or products, pricing, and policies from your website, customer interactions, socials, and other tools. It learns from every interaction, so answers are specific to your business, not generic.
Can HiO tell me if a customer might be about to leave?
Yes. HiO can notice trends in your business and customer behavior. This can help you catch customers before you lose them. For example, HiO flags a cart left behind, or a regular who hasn't booked in a while, so you can reach out with an offer to win them back.
Can HiO help me spot trends in what customers want?
Yes. HiO notices when a lot of customers ask about the same service or item, or when something is selling quickly, so you can act on the demand.
Will HiO tell me if customers are unhappy about something?
Yes. HiO flags it when several customers raise the same complaint or feedback, so a small pattern doesn't turn into a bigger problem.
Does HiO ever message or book something without my approval?
No. Every reply and message waits for your review before it sends.
How much does HiO cost?
HiO's pricing is built for small businesses, not enterprise budgets. You can get started for free today, no credit card required.
How quickly can I get started?
Most owners are up and running in minutes. Connect your storefront and socials, and HiO gets to work right away, drafting replies and flagging what needs your attention.
Good help is hard to find.
Until now.
No credit card required.