Knows your store. Finds your next sale.
HiO learns your catalog, your customers, and your orders, then answers questions instantly and flags what's worth building next.
No credit card required.
The partner that knows your customers as well as you do.
The more HiO learns your store, the more money it finds: the customer ready to reorder, the product worth recommending.
Already obsessed with your business.
HiO reads your catalog, your website, and your reviews from day one to understand how your business works. Ask it why sales dipped or which product's trending, and get a real answer based on business insights.
- Ready on day 1, no setup required
- Purchase history and industry knowledge always baked in
Turns trends into moves that make you money.
Five customers ask about the same product. Weekend sales start slowing on a bestseller. A regular hasn't reordered in two months. HiO reads it all as one picture and tells you exactly what to do next.
- Suggests the restock or social post worth making
- Catches quiet customers before they disappear for good
Handles your messages, so you can do the work.
When a customer asks about an order or wants to return an item, HiO drafts the reply in your voice. Just approve to send, so nothing sits waiting while you're busy running the store.
- Prioritizes messages across email, chat, and socials
- Learns how you talk to sound more like you every day
How HiO shows up for your online store
Answers product questions.
Pricing, sizing, or a swap for what's sold out.
Recovers abandoned carts.
Follows up before the customer forgets what they added.
Shipping & returns.
Checks tracking and policy, so a question never becomes a complaint.
Review signals.
Turns a comment or review into a new customers.
Win-backs.
Flags the regular who's gone quiet, drafts the check-in note.
Social & email.
Drafts your next post or campaign in your brand voice.
Unless you could come up with a virtual me, that would be the only thing better.
Frequently asked questions
Can HiO answer product questions instantly?
Yes. Real pricing and product details from your actual catalog, no "let me check and get back to you."
How does HiO handle order status questions?
HiO checks live shipment and tracking status and drafts a response, so it never turns into a complaint.
Will replies sound automated?
No. HiO learns how you actually write to customers, so replies sound like your store, not a bot reading a script.
Does HiO do more than answer questions and recover carts?
Yes. It also flags which repeat customers are worth reaching out to, notice trends in your business, draft campaign and social post ideas, and more. Just chat with HiO or check out the opportunities on HiO home.
How much does HiO cost for an online store?
Get started for free, no credit card required, so you can see it answer real customer questions before you pay anything.
Good help is hard to find.
Until now.
No credit card required.