Beauty moves fast. HiO moves first.

HiO learns your formulas, your customers, and what's trending in your comments, then flags the product or service worth adding next.

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No credit card required.

Beauty moves fast. HiO moves first.

The partner that knows your customers as well as you do.

The more HiO learns your brand, the more money it finds: the products worth launching, the repeat customers slipping away.

Already obsessed with your business.

Already obsessed with your business.

HiO reads your formulas, your socials, and your reviews from day one to understand how your business works. Ask it why sales dipped or what's trending in your comments, and get a real answer, not a guess.

  • Ready on day 1, no setup required
  • Already knows your formulas and your industry

Turns trends into moves that make you money.

Five people ask for a gentle retinol. Weekend bookings start slowing down. A regular goes quiet for two months. HiO reads it all as one picture and tells you exactly what to do next.

  • Suggests the product or service worth adding
  • Catches quiet customers before they disappear for good
Turns trends into moves that make you money.
Handles your messages, so you can do the work.

Handles your messages, so you can do the work.

When a customer asks about ingredients or needs to reschedule, HiO drafts the reply in your voice. Just approve to send, so nothing sits waiting while you're with someone else.

  • Pulls messages and drafts posts across email, text, and socials
  • Learns how you talk to sound more like you every day

How HiO shows up for your beauty or skincare brand

Faster bookings.

Books, reschedules, or cancels the moment a customer asks.

Repeat questions.

Ingredients, policies, and pricing, specific to your brand.

Order questions.

Checks tracking and policy, so a question never becomes a complaint.

Social posts.

Drafts post ideas or captions for your next product or service launch.

Comment signals.

Turns a casual comment on Instagram into a happy customer.

Product picks.

Suggests the next product or service from real purchase history.

We needed help with consumer sentiment. That's HiO's special sauce… something that another AI tool could never tell me.
AlisonHead of Marketing, Messy by Alli Webb
Alison, Messy by Alli Webb

Frequently asked questions

Can AI accurately answer skincare ingredient and allergen questions?

Yes. HiO gives real answers from your actual formulas, whether it's "is this vegan," "is this cruelty-free," or a specific ingredient callout. It can also recommend alternate products fit for them.

Can HiO help customers find the right shade or product match?

Yes. Recommendations come from your real catalog and what the customer's already bought and used, plus industry expertise already built in.

How does HiO handle "where's my order" questions?

HiO checks live shipment and tracking status, so it never turns into a complaint or refund request.

Can HiO answer return and refund policy questions?

Yes, pulled straight from your actual policy, so customers get a clear answer instead of digging through your site.

Will HiO recommend a product to a customer?

Yes. HiO will recommend from your actual catalog and what the customer's already bought and used, not a shot in the dark.

Does HiO do more than answer ingredient questions?

Yes. It also flags when repeated questions are really demand for a new product or bundle, and can help you turn that into a campaign or idea for your next product.

Is my customer data safe with an AI tool like this?

Yes. HiO uses your data to serve your customers and grow your brand, nothing else. It's never sold, shared, or posted on your behalf, and you're always in charge of it.

How long does it take to set up HiO for my brand?

About 5 minutes. But the longer you use it, the smarter it gets about your formulas and your customers.

How much does HiO cost for a beauty or skincare brand?

Get started for free, no credit card required, so you can see it answer real ingredient and shade questions before you pay anything.

Good help is hard to find.
Until now.

Start for free

No credit card required.